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Frequently Asked Questions
Where does your down come from?
We source our feather and down from around the world — including Asia, Europe, and North America — with China being the dominant global supplier. As a bi-product of the food/meat industry, we typically find feather and down in countries in which geese and duck are more commonly eaten. Downlite employs its own sourcing and QA teams in all of our key down sourcing regions — including Europe and Asia. Having ‘boots on the ground’ to secure the best quality material at the sharpest costing provides us with a unique competitive advantage.
How do you trace your down?
Before the down “traceability” topic became a popular conversation in the outdoor market, Downlite had already embraced rigorous supply chain custody procedures, documentation, and lot tracking systems. We take supply chain transparency very seriously, and require our raw material suppliers to do the same. Working in partnership with global brands and retailers, Downlite has led the efforts in the contribution, education, and co-development of multiple traceability standards. Learn more about 3rd party certified traceable down. We also have our Down-Trac program where you can trace key facts about your down on our website.
Where do you process/wash your down?
Downlite has the unique ability process down in Europe, the United States and China. In our own down processing facility in Cincinnati, OH, we have the capacity to process/sterilize more than 50,000 lbs of down per week utilizing state -of-the-art equipment. Additionally, our strategic relationships with overseas partners allow for additional capacity and flexibility, while reducing lead-times to the garment factories in Asia.
What qualities of down do you offer?
Downlite offers all qualities of down in both duck and goose, and at all fill power ranges. With our broad global sourcing scope and tremendous scale, coupled with our excellent and long-standing supplier relationships, Downlite can offer any quality of down you require.
How do you test your down?
Downlite’s strict internal down testing procedures require multiple layers of testing, including pre-testing from our raw material suppliers, and pre-shipment testing of the finished material prior to it leaving our factories. We use several IDFB accredited down testing labs, and employ a 3rd party certified trained full-time lab technician at our own down processing plant for internal testing.
What makes you different from the other guys?
For over a century Downlite has been an industry leader by maintaining focus on our four core values: integrity, innovation, uncompromising quality, and multi-channel, customer focused partnerships. We are a family-owned, family-run business that enjoys an enviable long-standing reputation founded on these principles. As the nation’s premiere and most significant manufacturer of down filled bedding to the retail and hospitality channels, we also uniquely benefit from the sourcing scale, innovation, resources, and consumer-oriented mindset that this home furnishing channel exposure also provides.
How can I learn more about down?
Visit our helpful FAQ site here: DOWNLITE YouTube Channel